Account set to zero?

[Patjuh]

I dont know what happend? But im back at rank zero? Did i mis something?

[sevenseas]

I dont know what happend? But im back at rank zero? Did i mis something?

That would be a mistake. I'll ask the developers to look into it.

There was a seasonal reset in January but you shouldn't be set back to zero, you should be set back a few ranks upon your first login after the reset. Some players haven't been reset yet due to not logging in.